Features provided by the solutions include:
- Call planning and management
- Customer account management
- Follow up activities
- Calendar synchronisation
- Workflow capabilities
Interactive transfer of knowledge or data
- Direct feedback
- Real-time ordering
- Real-time escalating
- Task assignment
- Lead /opportunity management through to ordering and invoicing
- Minimal implementation period
- Tracking of consumer period
- Tracking of merchandising equipment
- Planning and booking of promotions and requesting merchandising in an outlet
Photographic evidence capture
- Signature capture
- GPS tracking and route planning
How does a mobile solution give you the edge?
In the highly competitive FMCG market, competing parties need to ensure that sales force follow standard sales and service methodologies, that best suit both the customer and its consumers. Effective monitoring of measurable marketing and sales objectives, actual sales implementation and performance thereof are an extremely time-consuming exercise. It is essential that sales representatives spend most of their time “in the field”, sending ‘face time’ with their customers, monitoring and track competitor activities, and most of all drive and increase sales volumes.
“Mint has provided a world class end-to-end solution which integrates seamlessly with our customers backend systems and processes. Our clients have the option of running the solution on the hardware of their choice, which has a positive impact on user adoption” says David Woolnough, MD of Mint
Where have we done this?
Mint has a proven record of over 12 years CRM and Mobility experience. Our clients include top liquor industry giants, automatic battery manufactures and well known hair care products manufactures and distributors. Through Microsoft Dynamic CRM, real-time access to information and dashboard reporting has been implemented with enough infrastructures to support additional expansion and growth as and when required.